Allan Mann Insurance Ltd.

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This privacy policy is a statement of the general principles we, at Allan Mann Insurance Ltd., apply to the handling of personal information. We want our clients, potential clients, employees, representatives and business partners to be aware of how and why we handle personal information.

This policy applies to Allan Mann Insurance Ltd.

Allan Mann Insurance Ltd. are committed to protecting your privacy and the confidentiality of your personal information. In order to comply with privacy legislation Allan Mann Insurance Ltd. has adopted this Privacy Policy. Any personally identifiable information about a customer* is considered personal information (“Personal Information”) and will be treated in accordance with this Privacy Policy.


Allan Mann Insurance Ltd. only collect, use and disclose Personal Information for the following purposes: In this Privacy Policy, the following list of identified purposes will be referred to as the “Identified Purposes”.


Your knowledge and consent of Allan Mann Insurance’s collection, use and disclosure of your Personal Information is critical. We rely on the following actions by you as indications of your consent to our existing and future Personal Information practices:

Subject to certain legal or contractual restrictions and reasonable notice, you may withdraw this consent at any time. Allan Mann Insurance Ltd. will inform you of the consequences of withdrawing your consent. In some cases, refusing to provide certain Personal Information or withdrawing consent for Allan Mann Insurance Ltd. to collect, use or disclose your Personal Information could mean that we cannot provide you with insurance coverage or other requested products, services or information. If you wish to withdraw your consent to be notified of marketing initiatives, please call 613-592-6484.


Allan Mann Insurance Ltd. will maintain your Personal Information as accurate, complete and up to date as is necessary for the Identified Purposes.


Allan Mann Insurance Ltd. will protect your Personal Information by security safeguards appropriate to the sensitivity of the information. Safeguards will vary depending on the sensitivity, format, location and storage of the Personal Information.


Allan Mann Insurance Ltd. are responsible for all Personal Information under its control and has designated a Privacy Officer who is accountable to our Leadership Team for Allan Mann Insurance Ltd. compliance with this Privacy Policy.

If you have any questions about this Privacy Policy or your Personal Information, please call us at 613-592-6484. When you call us, we may confirm your identity by asking you to confirm certain Personal Information and you may be directed to send us certain requests in writing.


Allan Mann Insurance Ltd. will only collect, use or disclose Personal Information that is necessary for the Identified Purposes or as required by law. If we require Personal Information for any other purpose, you will be notified of the new purpose, and subject to your consent, that new purpose will become an Identified Purpose. Allan Mann Insurance Ltd. will only collect Personal Information by fair and lawful means. We will retain Personal Information only if necessary, for the fulfillment of the Identified Purposes.


If you are not satisfied with Allan Mann Insurance Ltd. response to a privacy related inquiry or complaint, you may contact the Office of the Privacy Commissioner of Canada during business hours at 1-800-282-1376 or at

We do not sell our customer lists or other personal information.


Insurance brokers, along with the insurance companies and agents who sell home, auto & business insurance, are committed to safeguarding your rights when you shop for insurance and when you submit a claim following a loss. Your rights include the right to be informed fully, to be treated fairly, to timely complaint resolution, and to privacy. These rights are grounded in the contract between you and your insurer and the insurance laws in your province. With rights, however, come responsibilities including, for example, the expectation that you will provide complete and accurate information to your insurer. Your policy outlines other important responsibilities. Insurers and their distribution networks, and governments also have important roles to play in ensuring that your rights are protected.


You can expect to access clear information about your policy, your coverage, and the claims settlement process. You have the right to an easy to understand explanation of how insurance works and how it will meet your needs. You also have the right to know how insurers calculate price based on relevant facts. You have the right to ask who is providing compensation to your broker or agent for the sale of your insurance. Your broker or agent will provide information detailing for you how he/she is paid, by whom, and in what ways. Insurance companies will disclose their compensation arrangements with their distribution networks. Brokers and agents are committed to providing information relating to ownership, financing, and other relevant facts.


To safeguard your right to purchase appropriate coverage at a competitive price, you should ask questions about your privacy policy so that you understand what it covers and what your obligations are under it. You can access information through brochures and websites, as well as through one on one meeting with your broker, agent, or company representative. You have the option to shop the marketplace for the combination of coverage and service levels that best suits your insurance needs. To maintain your protection against loss, you must promptly inform your insurance company or broker or agent of any change in your circumstances.


Insurance brokers, companies and agents are committed to high standards of customer service. If you have a complaint about the service you have received, you have the right to access your company’s complaint resolution process. Your insurer, agent or broker can provide you with information about how you can ensure that your complaint is heard and promptly handled. The independent General Insurance Ombudservice may handle disputes involving claims settlement matters where your complaint may be referred to an independent mediator.


You should always enter into the dispute resolution process in good faith, provide required information in a timely Allan Manner, and remain open to recommendations made by independent observers as part of that process.


You have the right to deal with insurance professionals who exhibit a high ethical standard, which includes acting with honesty, integrity, fairness and skill. Brokers and agents must exhibit extensive knowledge of the product, its coverages, and its limitations in order to best serve you. For more information please visit Insurance Brokers Association of Ontario website.


Because it is important for you to disclose any and all information required by an insurer to provide the insurance coverage that best suits you, you have the right to know that your information will be used for the purpose set out in the privacy statement made available to you by your broker, agent or insurance representative. This information will not be disclosed to anyone except as permitted by law. You should know that insurers are subject to Canada’s privacy laws.